2024 Team Awards

Every year, we are proud to recognize the amazing accomplishments of our En Su Casa administrative team members – and 2024 was no different! Please join us in congratulating the following individuals for their excellent service, long tenure and dedication to our core values of integrity, trust and compassion. They help us provide a standard of excellence for in-home care that makes us one of the best caregiving agencies in South Texas!

Staff Awards

ABOUT THE AWARD:

• This year there were two employees who tied for Rookie of the Year
• Both joined the administrative team in 2024
• Have made a big difference in a short amount of time
• Demonstrate a positive attitude, enthusiasm, and a strong work ethic
• Aligned to core values and made a difference right away
• Received glowing feedback from coworkers on peer review

ABOUT LYDIA:

• “Lydia is positive and always smiling. Communicates very well with others.”
• “Lydia brings the knowledge of the outside and brings it into the office to help everyone see things from a caregiver’s view”
• “She’s eager to learn and always ready to help and take on a new task!”
• “Our clients and attendants love her.”
• “She’s a quick learner, very professional, and a great communicator.”

ABOUT DESIRAE:

• “Desirae is knowledgeable and understands her position well.”
• “She’s insightful and helpful!”
• “Desirae is approachable and responsible when help or questions are asked of her.”
• “She’s kind and always assists the best she can.”

ABOUT THE AWARD:

• An employee who embodies our core values of Integrity, Trust, and Compassion in all that they do
• Demonstrates a passion for helping and caring for others
• Connects with the company vision and treats clients, caregivers, and coworkers with respect

ABOUT BELINDA:

• “Belinda is task-oriented and friendly.”
• “She is patient and has great customer service and attention to detail.”
• “Belinda is always wanting to learn and improve in areas. She’s a hard worker!”
• “She has great work ethic, works well with others, and doesn’t hesitate to jump in when needed.”
• “Belinda is very approachable, super friendly, and quick to respond to any questions.”

ABOUT THE AWARD:

• An employee who demonstrates an unwavering positive attitude and uplifts the team
• Always willing to support or lending a helping hand to others
• Demonstrates exceptional job knowledge when coordinating services with clients or working with caregivers/coworkers

ABOUT ALEXANDRA:

• “Alex is a team player and she communicates very well. She has a positive attitude!”
• “She brings a lot to the table. Knowledge, a helping hand, positivity, and loyalty.”
• “Alex brings professionalism, experience, and helpfulness to the Coordinator team.”
• “Always ready to help, stays on task, and knowledgeable any time I have a question or need a hand.”
• “Every time I talk to Alex, she has a smile on her face. She brings humor into her daily communication with coworkers. She’s honest in her approach and her clients respect her for it.”

ABOUT THE AWARD:

• An employee who consistently demonstrates strong work ethic, takes initiative, and shows extensive job knowledge in various areas
• Resourceful, hardworking, and a team player
• Shows strong accountability for their work and puts their best foot forward when faced with a challenge

ABOUT NICOLE:

• “She’s collaborative, detail-oriented, and has great communication and writing skills.”
• “Nicole has a positive attitude and is great at problem-solving when we have issues!”
• “Nicole knows anything and everything about En Su Casa. She has the answers to any questions I have.”
• “Nicole brings it all to the table. She’s amazing!”

ABOUT THE AWARD:

• Demonstrates reliability, accountability, and a strong work ethic
• Willing to step in anywhere they are needed and help anyone on the team
• Shows a commitment to putting their best foot forward with clients, caregivers, and coworkers alike
• Demonstrates Integrity, Trust, and Compassion

ABOUT RACHEL:

• “Rachel is super positive and helpful.”
• “She is kind to all of her peers and is patient when others ask questions.”
• “A great communicator, very nice, caring of coworkers and clients alike.”
• “Friendly, optimistic, and positive!”
• “She’s very thorough when helping her peers and answers everything professionally.”
• “She’s always available and happy to help, not just to the coordinators but anyone who needs her.”

ABOUT THE AWARD:

• Helps troubleshoot issues and concerns with a high-degree of professionalism
• Takes a proactive approach to assisting others
• Demonstrates a strong work ethic and a desire to improve operations as a whole

ABOUT BERNIE:

• “Strong work ethic and problem-solving skills!”
• “Bernie always says “good morning” to all her peers and asks if anyone is having any issues so she can help.”
• “Bernie is super helpful and always willing to help out when we have issues or concerns.”
• “Bernie is quick to work on any issues we’re facing”
• “She’s approachable and very responsive. I always feel like I can go to her and she does follow up when needed.”

ABOUT THE AWARD:

• Demonstrates strong leadership skills and inspires success in the team
• Sets the example for professionalism and positive communication
• Problem solves with a growth-minded approach
• Treats others with respect and aligns with our core values

ABOUT CHRISTINE:

• “Christine is team-oriented and overall the best!”
• “Great leader, great listener, positive attitude, and pushes us all to be better.”
• “She’s a hard-worker and has great leadership skills. She is someone I can always go to and is always willing to help.”
• “She’s very professional and is the person you go to when you have an issue or just need to talk it out. She puts the clients first.”
• “She’s very respectful and has an open-door policy.”

ABOUT THE AWARD:

• Demonstrates commitment to the organization by attending company events
• Makes a concentrated effort to engage with coworkers outside of the office
• Shows up to volunteer events with a helping hand and an open heart

ABOUT TAIDE:

• “She’s a great team player.”
• “Taide is always positive and eager to succeed.”
• “Her awesome personality and good work never go unnoticed!”
• “Taide makes an effort to commit to company events and always travels just to be there. She always introduces herself to new faces and goes out of her way to talk to coworkers while she’s there.”

Branch Awards

ABOUT THE AWARD:

• Goes to the branch with the best caregiver retention rate in 2024
• Highest caregiver retention at 50%
• Excellent job of making our caregivers feel recognized, appreciated, and committed to working for En Su Casa

ABOUT THE AWARD:

• Goes to the branch with the highest client satisfaction as reported in 2024
• 100% client satisfaction score
• No dissatisfied surveys returned!
• Excellent job of providing quality care and ensuring our clients feel at home with En Su Casa

ABOUT THE AWARD:

• Goes to the branch with the most increase in service hours in 2024
• Their hard work has paved the path towards growth and has helped to provide more care to clients in need

Anniversary Awards

ABOUT NICOLE:

• “Nicole is organized and a great resource for anything you need help with in the office.”
• “Nicole is awesome to have around in the office and is always willing to assist.”
• “She’s professional, polite, and respectful.”
• “She always responds quickly to any e-mail that I send her. She’s ready to assist anyone any time.”
• “Nicole goes out of her way to ensure our programs are running correctly and if she can’t help, she always points us in the right direction.”
• “She’s easy to approach and gets things done!”

ABOUT LETICIA:

• “Letty’s customer service skills are exceptional – she’s great at talking to clients and understands their needs.”
• “She has a desire to help others and is always professional when talking to clients or caregivers.”
• “Letty has a good understanding of resources and takes the time to explain to caregivers and clients how we can help.”
• “She is always asking questions to ensure she understands the best way to proceed.”
• “She shines when educating others about our services and does a great job of working with the community.”

ABOUT LAUREN:

• “Lauren is a natural leader with a commitment to growth and success that inspires us all.”
• “She recognizes potential in others and is always working to generate new ideas and solutions.”
• “We’re celebrating her 10 year anniversary even though she’s been working here since the day she was born!”
• “I admire Lauren’s drive and determination; she always pushes us to succeed and do better.”