07 Jan 2021 Staff Awards & Anniversary Milestones
Every year, we are proud to recognize the amazing accomplishments of our En Su Casa team members! Please join us in congratulating the following individuals for their excellent service, long tenure and dedication to our core values of integrity, trust and compassion.
2021 Staff Awards
- About Trinidad:
- Joined in 2021 and has shown a commitment to growth, dedication, and engagement
- Has been flexible and effective at assisting multiple offices and departments
- Demonstrates enthusiasm and an appreciation for her team
- Received glowing feedback from coworkers on peer review
- Co-workers say:
- “Dedicated, caring, helps others, and a team player”
- “She’s a great coworker with a pleasant and positive attitude—she treats everyone with respect”
- “Great team member for all our offices”
- “A team player and very reliable”
- “Great customer service and communication”
- “Helpful and ready to step in”
- “She makes my job easier because she’s so friendly and answers all my questions with the info I’m looking for.”
- About Maria:
- Received the highest amount of positive feedback from clients on annual satisfaction survey
- Embodies our core values in all that she does
- Demonstrates a passion for helping and caring for others
- Co-workers say:
- “A dedicated and hardworking employee. She goes above and beyond her duties. When I need assistance, I know I can count on her for help.”
- “A strong caretaker.”
- “She knows how to communicate with her clients and attendants.”
- “Maria always has a positive attitude and is fun to work with.”
- “She is committed to doing a great job daily.”
- “She’s dedicated, detail-oriented, hard-working and a team player!”
- About Amalia:
- A hardworking and dedicated Staffing Coordinator
- Does a great job of communicating with our attendants
- Has mastered the art of back-to-back orientations and is a dependable team player
- Co-workers say:
- “Reliable and dedicated to her job.”
- “A great coworker who is always ready to answer any questions with a positive attitude.”
- “A helpful and communicative team player with great customer service.”
- “Knows the attendants very well!”
- “She’s fun and has good communication skills!”
- “She does a great job with onboarding attendants. She shows a lot of dedication and commitment.”
- About Gaby:
- Has taken on a big new role with a positive attitude
- Confronts challenges head-on
- Shows a commitment to growth and development
- Brings enthusiasm and optimism to learning new things
- Co-workers say:
- “She’s easygoing, professional, and so helpful.”
- “Working with Gaby is awesome. She’s organized and detail-oriented. If I need assistance, she’s always willing to help and never says no.”
- “She’s so easygoing!”
- “Gaby’s strength is that she’s always up for challenges and she’s a fast learner. She’s a team player.”
- “Great professionalism and gets the job done.”
- “She’s always ready to help.”
- “Great compassion and understanding. Always respectful and a positive attitude.”
- About Mariah:
- Steadfast and dedicated in the face of challenges
- Has demonstrated loyalty and a team-oriented mindset while overcoming obstacles
- Dedicated to growth and committed to her position
- Co-workers say:
- “She’s knowledgeable and friendly.”
- “So helpful and a great team player!”
- “She’s a great coworker who is dependable, trustworthy, and loves her job.”
- “Her strengths are her determination and honesty.”
- “She’s great at customer service, problem-solving, multi-tasking, and communication.”
- About Leticia:
- A team player who steps in to provide support whenever necessary
- Committed to learning new tasks and figuring out the best way to help the Eagle Pass office
- Committed to positive communication and professionalism
- Co-workers say:
- “She’s great to work with and helps me with whatever I need.”
- “She’s dedicated and dependable.”
- “Lety is professional and polite.”
- “Always willing and ready to assist.”
- “Does a great job of talking to clients and caregivers in a professional way.”
- About Nicole:
- Demonstrates dependability, commitment, and is always ready to take on a new project
- Able to step in and assist in various departments and branches
- Effectively juggles tasks, projects, and duties across the entire company
- Co-workers say:
- “Nicole is always willing to help and very easy to get along with. She’s dedicated to her work!”
- “She’s awesome!”
- “She’s organized, goal-oriented, and dependable.”
- “Nicole is great at problem-solving and is easy to get along with.”
- “Always willing to assist me with whatever I need—she’s quick at getting anything and everything done under the sun!”
2021 Anniversary Milestones
- About Mary:
- A dedicated Billing Specialist with robust job knowledge
- Hardworking, committed, and with a strong work ethic
- Puts her best foot forward and always follows up to ensure problems are effectively resolved
- Has steered the company through many challenges and changes in her five years
- Co-workers say:
- “She’s a team player!”
- “Always completes her work in a timely manner.”
- “Some of her strengths are her listening ability and her willingness to help.”
- “She’s great and always on top of billing!”
- “It’s easy to go to Mary for information or help. And she’s fun to catch up with!”
- “She’s knowledgeable, dependable, willing to help/teach, self-motivated and a problem-solver.”
- About Bernie:
- An Operations Manager who does a great job of solving problems in every office
- Always shows up for company events with a smile and willingness to help
- Her dedication and commitment are among two of her greatest strengths
- Passionate about helping others and making a difference
- Co-workers say:
- “She’s professional and always comes to work in a good mood!”
- “Very precise in her work and always follows up on her tasks.”
- “Always ready to listen and have patience with others.”
- “Friendly! Good rapport with people, whether it be coworkers or vendors. She is very knowledgeable about the company and its operations making it easy to go to her with questions.”
- “She’s determined and completes tasks in a timely manner.”
- “She’s a good team player and always willing to hep when she’s needed.
- About Rachel:
- A branch Supervisor who has had a wide range of experience and has passion for her team
- Always brings a sense of humor and zest to the workplace
- Does an excellent job of representing the Eagle Pass office and community
- Does a great job of working with our caregivers and clients
- Co-workers say:
- “Excellent teacher.”
- “Fun to work with and ready to take on new tasks.”
- “Her strengths are her compassion and generosity.”
- “She’s full of input and good ideas.”
- “She’s respectful, knowledgeable, and not afraid to ask questions.”
- “Excellent communication and critical thinking skills.”
2021 Branch Recognition Awards
The Caregiver Keeper Award – Eagle Pass Branch
- Branch with the best caregiver retention rate in 2021
- Lowest amount of caregiver turnover at 18%
- Excellent job of making our caregivers feel recognized, rewarded, and committed to working for En Su Casa
The Client Satisfaction Award – San Antonio (Military) PHC Branch
- Highest level of client satisfaction as indicated on our annual surveys – 98%
- Includes feedback from 260 clients
- Second year of winning the Client Satisfaction Award in a row!
- Excellent job of providing quality and compassionate care for our clients
