COVID announcement

The safety of our clients, caregivers and staff is of upmost importance to us. 

 

In order to remain in service, we are instructing all clients, caregivers and staff to implement the following procedures to ensure that we can continue to meet our community’s needs:

For our clients:

  • Wash hands as frequently as possible, and ensure that when washing hands you do so for at least 20 seconds. 

 

  • If soap and water are not available, use hand sanitizer that contains at least 60% alcohol. Cover all parts of the hand and rub them together until dry.

 

  • Avoid touching your face when outside of your household.

 

  • Avoid contact with those who are sick, including those who do not have an official diagnosis. Any cough, shortness of breath, fever, and/or sore throat should be called into the branch office you are assigned to immediately so that we can implement our Infection Control measures. 

 

  • Report any symptoms of fever, cough, shortness of breath or other related symptoms to your branch office as soon as possible so that we can provide you with the resources you need to recover as quickly as possible. 

For our our caregivers and administrative staff: 

  • Wash hands as frequently as possible, and ensure that when washing hands you do so for at least 20 seconds. 

 

  • If soap and water are not available, use hand sanitizer that contains at least 60% alcohol. Cover all parts of the hand and rub them together until dry.

 

  • Avoid touching your face when outside of your household. This includes time you are working in a client’s home. 

 

  • Avoid contact with those who are sick, including those who do not have an official diagnosis. Any cough, shortness of breath, fever, and/or sore throat should be called into the branch office you are assigned to immediately so that we can implement our Infection Control measures. 

 

  • All staff who visit more than 2 clients per day will wear Personal Protective Equipment, as available, which may include masks, eyewear and gloves. 

 

  • Providing PPE, as available, to caregivers who provide care to symptomatic clients. At this time there is a shortage of PPE nationwide, but we are doing our best to provide as much as we can to those in the most need. 

 

  • Clean and disinfect frequently touched surfaces in the client’s home at every shift. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, toilets, faucets and keyboards.